At Eyecare Medical Group we like to do the best we can to make sure that you understand the bills that you receive from us, but we also know that this is a very confusing process. Patients who have medical services at any doctors office or facility know that there is an array of paper work that is received in the mail, sometimes just for one office visit- and all of it is confusing. That is why we have an insurance counselor that sits in the lobby of our practice that can help clear up confusion regarding bills and insurance explanation of benefits. Just bring your EOB or your bill to Jerrod, our insurance counselor, and he will be able to help you determine what your balance is, if any, and what you may have for a balance for upcoming procedures. Not coming into the office anytime soon? Call our Patient Accounts Department anytime Monday-Thursday 8-4:30 or Fridays between the hours of 8 and 2 pm at 207-791-8283 and one of our Patient Accounts Specialists will be able to assist you!
If you or someone you know wishes to schedule an appointment or needs help with additional information please feel free to call Eyecare Medical Group, 53 Sewall Street, Portland, Maine 04102 at 888-374-2020 visit Eyecare Medical Group, Google+ or facebook.com/eyecaremedicalgroup to schedule an appointment.